ICBC Counselling Covered Through Your Claim
If you've been in a motor vehicle accident, you don't have to navigate the aftermath alone. Charting Pathways Counselling offers ICBC counselling for people dealing with the emotional and psychological effects of car accidents. Our counsellors are ICBC-approved, which means your sessions may be covered directly through your ICBC claim, with no out-of-pocket costs to you.
At our New Westminster & Vancouver offices, we work with individuals who are experiencing anxiety, sleep disruption, trauma responses, and post-accident stress following a motor vehicle accident. Whether your accident was recent or you've been carrying the weight of it for some time, our team is here to help you process what happened and move forward.
What Is ICBC Counselling?
ICBC counselling is mental health support funded through a claim with the Insurance Corporation of British Columbia (ICBC). When you are injured in a motor vehicle accident in BC, ICBC may cover counselling sessions as part of your recovery, at no direct cost to you.
Following an accident, it is common to experience:
- Anxiety or hypervigilance while driving or as a passenger
- Sleep disturbances, including nightmares or insomnia
- Flashbacks or intrusive thoughts related to the accident
- Mood changes, irritability, or difficulty concentrating
- Avoidance of situations that remind you of the collision
These are recognized psychological responses to a traumatic event. They are not a sign of weakness, and they are treatable. Our counsellors use trauma-informed approaches including EMDR (Eye Movement Desensitization and Reprocessing) — a therapy with strong evidence for recovering from motor vehicle accident trauma — alongside other modalities tailored to your experience.
Our ICBC-Approved Counsellors in New Westminster & Vancouver
Charting Pathways Counselling has ICBC-approved counsellors available at our New Westminster & Vancouver locations. Our team includes Registered Clinical Counsellors (RCCs) and a Registered Professional Counsellor (RPC) with training in trauma therapy, EMDR, and somatic approaches.
Jodie Read, RCC — our founder and lead counsellor, is also ICBC-approved, with additional approval through CVAP and BCEHS. Her practice is grounded in trauma-informed, evidence-based approaches.
The broader Charting Pathways team includes Gillian Curtis, RCC; Rochelle Kelava, RPC; Amal Rashid, RCC; and Diana Svenda, RCC, all experienced in supporting clients navigating trauma and life disruption following accidents.
How to Start ICBC Counselling at Charting Pathways
Starting ICBC counselling is straightforward:
- Open an ICBC claim if you haven't already — your counselling coverage is tied to your claim number.
- Contact us to book a free 30-minute virtual consultation. We'll confirm your coverage and match you with an ICBC-approved counsellor.
- Begin your sessions at our New Westminster office, or virtually from anywhere in BC.
We handle the ICBC direct billing on your behalf, so you can focus entirely on your recovery.
Why Choose Charting Pathways for ICBC Counselling?
Charting Pathways Counselling was built around accessibility and genuine care. A few things that set our practice apart:
Two convenient locations. We have offices in both New Westminster (552 Columbia St) and Downtown Vancouver (119 W Pender St, Suite 521), giving you flexibility to attend sessions close to home or work.
ICBC direct billing. We bill ICBC directly, removing the administrative burden from you entirely.
Trauma-informed team. Every counsellor at Charting Pathways works from a trauma-informed framework. We understand that post-accident distress shows up differently for every person, and our approach reflects that.
Inclusive care. We are proud to serve BIPOC communities and first responders, including BCEHS-approved counselling for paramedics and emergency workers who may have experienced traumatic incidents on the job.
Flexible hours. We offer appointments Sunday through Saturday, 9am to 9pm, which means you can access care around your schedule.
Frequently Asked Questions
Yes. ICBC covers mental health counselling as part of accident recovery when sessions are provided by an ICBC-approved counsellor. Sessions are billed directly to your ICBC claim. The number of sessions covered depends on your individual claim. We can help clarify the details during your free consultation.
ICBC counselling is funded through your claim with the Insurance Corporation of British Columbia, so you do not pay out of pocket for the sessions. The therapeutic work itself is the same — our counsellors use the same evidence-based approaches (including EMDR, trauma-informed CBT, and somatic techniques) whether sessions are covered by ICBC or private pay.
Yes. Charting Pathways offers virtual ICBC counselling for anyone in BC. If you prefer in-person sessions, we have offices in New Westminster and Downtown Vancouver.
